SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of alchemora.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of alchemora.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I'm absolutely smitten with this product. From the moment I laid eyes on it, I knew it would be a beautiful addition to my home decor. The intricate design is nothing short of impressive - you can tell that a lot of thought and craftsmanship went into creating this beauty. It's not just about being trendy or stylish; this piece brings warmth and personality to any space which I absolutely adore. The tray functionality adds an extra layer of practicality that truly sets it apart from other decorative items in my house. Whether used as a jewellery holder or simply as a statement piece on its own, its usefulness cannot be understated. What's more, every time we have guests over, it becomes an instant conversation starter - everyone wants to know where they can get one! Even when alone, I often find myself admiring the details and creativity put into sculpting this masterpiece. But perhaps what makes me love this item even more is how special it makes me feel. There's something about owning such a unique item that gives off an air of exclusivity and sophistication - like you're part of some elite club for people with exquisite taste in home decor! 🌟
I was on the hunt for something unique and functional to add a touch of elegance to my space, and this creative girl tray sculpture did not disappoint! The intricate Nordic inspired design is simply breathtaking - it's clear that a lot of thought and craftsmanship went into creating this masterpiece. And the added functionality as a tray? Pure genius! It has quickly become an essential part of my home decor, effortlessly blending style with practicality. Whether used as a jewellery holder or just as an eye-catching decorative piece, it never fails to impress guests
I absolutely adore this tray sculpture! Its playful yet sophisticated design fits perfectly with my artistic aesthetic. The craftsmanship truly shines through each detail, making this item more than just a functional tray but rather a work of art in itself!
What a beautiful piece! It adds such charm to my living room. The craftsmanship is superb.
🙌
Initially bought one for myself then ended up ordering two more as gifts because they were such hits! Everyone loves them – from their intricate details right down to their practicality as trays. They’re stylish, versatile pieces that have added an unexpected touch of charm wherever they're displayed.
This product really brightened up my space - definitely worth every penny!
Adorable 😍
This tray sculpture has been a fantastic addition to my home. The Nordic design is so unique and creative, it really stands out among the other decor items. I've placed it in my living room and every guest that comes over always compliments on how beautiful and unusual it is. It's also very well made - you can tell that a lot of thought went into its.
P this for my daughter's room and she absolutely adores it! I'm considering buying another one for myself now.
it’s just perfect
The moment I laid eyes on this product online, I knew I had found what I'd been looking for: A perfect blend of functionality and aesthetics wrapped up in one charming package! Now that it’s here adorning my coffee table, its appeal has only grown stronger—each glance reaffirms what an excellent choice this was.
The attention to detail on this piece is just amazing; truly a work of art!
Upon receiving this gorgeous piece today, all expectations were exceeded by far! Not only does the tray serve its purpose beautifully but also doubles as an exceptional decorative item adding elegance & character to any setting around the house or even your workspace- highly recommended!
Absolutely lovely addition to our home decor - simple yet elegant.
😊
This item has brought so much joy into our household; its whimsical design always puts a smile on our faces.
was looking for something unique to add a touch of whimsy to my living room and this tray sculpture certainly delivered. it's not just the design that caught my eye but also the quality of the craftsmanship - you can tell there was a lot of attention paid to every single detail. couldn't be happier with this purchase!
wow, what a stunning piece
i've been looking for something like this for ages. couldn't be happier with my purchase!
this is such an adorable piece! i love how it effortlessly blends functionality with artistry, making it both practical and aesthetically pleasing at the same time. its quirky yet sophisticated design has added so much character to my space.
this tray sculpture has become the centerpiece of our living room. everyone who visits admires it!
i must admit, i wasn't expecting much when i ordered this online but boy was i pleasantly surprised when it arrived! from its intricate detailing right down to its sturdy construction, everything about this product screams high-quality. definitely worth every penny spent.
it’s such an adorable addition to my daughter’s nursery! she loves looking at it every day.
cool
the moment you hold this in your hands, you'll understand why I rave about it so much. each detail is meticulously crafted- from her delicate features down to her dainty dress folds- reflecting true mastery over craftmanship. beyond just being functional, she’s proven herself as an enchanting decor piece that never fails in sparking conversations among guests.
🌸💕such an adorable piece! it adds so much charm to my room, can't stop admiring it.💕🌸
wow 😍
Aesthetic appeal? Check! Practical use? Check! This creative girl tray sculpture ticks all boxes for me!✨
❤️ ❤️❤️
i really appreciate the craftsmanship that went into creating this beauty. i'm always on the lookout for one-of-a-kind pieces like this one
The intricate design of the sculpture is impressive.
ok
I bought this as a gift for my girlfriend who loves unique items, she was thrilled! She uses it every day and says how special it makes her feel.
can't take my eyes off it...ever!
This is just what I was looking for! A perfect blend of creativity and functionality. The tray is very useful too.
absolutely adore
💖 this little gem has completely transformed my living space. it's not just about style, it brings a certain warmth and personality that i absolutely love 💖
It’s like finding a diamond in the rough - an unexpected treasure amidst everything else. You gotta admit, there’s something thrilling about discovering such gems! Like going on your own personal Indiana Jones adventure without leaving home!
This Nordic inspired piece has added an artistic flair to my home. The details are simply amazing 😍
cute and practical
🌸 A perfect blend of beauty and functionality. This tray sculpture has become my favourite home accessory 🌸
Beautiful
I'm in awe of the intricate design on this piece, it's truly a work of art. Plus it's so handy as a tray!
Highly recommend ❤️
Absolutely adore this creative girl tray! It brings such charm and character to our space.
splendid
This unique item is just what I was looking for! It adds a touch of class to my room decor.
perfect
i love how practical yet stunningly beautiful this sculpture is. always gets compliments from guests!
good quality, beautiful, unique
charming
Alright, let's dive right into this. I've got to give credit where it's due and express how much I appreciate the craftsmanship that went into creating this absolute stunner of a piece. It's clear as day that whoever made it poured their heart and soul into every little detail, and honestly? That kind of dedication deserves nothing but respect. Those pieces you can't find just anywhere because they're not mass-produced or churned out like some factory line product. No sir, we're talking about something special here.
recommend