SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of alchemora.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of alchemora.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This cuff bracelet is a true masterpiece. The gold-tone stainless steel gives it an elegant and sophisticated look, while the geometric design adds a modern twist that sets it apart from other pieces of jewelry. I love how versatile this piece is - it can be paired with both casual and formal outfits for any occasion. It's clear that a lot of thought has been put into its design and creation, as every detail seems to have been carefully considered. This bracelet not only looks beautiful but also feels sturdy and well-made, which volumes about its quality.
Wow, this bracelet is just stunning!
This bracelet is a true conversation starter!
There are few things more satisfying than finding a piece of jewelry that perfectly encapsulates your style; this cuff does exactly that for me! With its intricate geometric patterns etched into gleaming gold-toned stainless steel, this handcrafted beauty brings together elegance and edge effortlessly. It's bold enough to stand out yet subtle enough not to overshadow your outfit - versatility at its finest if you ask me! Every time I wear this stunning piece, compliments never cease to pour in.
The geometric pattern makes it stand out in a crowd, while still maintaining an elegant look due to its gold-tone stainless steel material.
perfect for any occasion.
Love love love!
Handmade items always have a special charm about them - they're imbued with passion & dedication which make them truly unique and valuable; much like this lovely cuff bracelet here! Its golden hue shines brightly under light making sure all eyes are on you wherever you go whilst the fascinating geometric designs add depth and intrigue keeping those gazes locked-in longer. It's sturdy yet comfortable to wear, not too heavy nor too light - just perfect!
great buy indeed 👍
made quality that shines through! Love the chic, gold-tone finish.
What a fantastic find this cuff bracelet is! Its eye-catching geometric design and striking gold-tone stainless steel construction make it the ideal accessory for any fashion-forward individual. The craftsmanship is exquisite, with every detail meticulously executed to create an overall look that exudes sophistication and style. This piece has quickly become a staple in my jewelry collection, adding a touch of glamour to even the simplest of outfits.
An elegant piece with a modern twist. Truly one-of-a-kind jewelry.
This bracelet? Absolute perfection! The geometric design really stands out.