SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of alchemora.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of alchemora.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Where do I even start with this phenomenal piece of technology? From the moment I unboxed it, I knew that this high 3D printer was going to be a cut above the rest. The setup was straightforward and within no time, I had it up and running. What really stood out for me though is its direct drive extruder - an absolute game-changer! It ensures smooth printing operation without any hiccups along the way. And let's forget about its speed – oh boy, does it deliver on that front! My projects now take significantly less time than before but there's no compromise on quality whatsoever. But perhaps what takes the cake is its auto leveling feature - anyone who has struggled with manual bed leveling will know what a godsend this feature truly is! All in all, if you're looking for efficiency combined with top-notch performance, look no further than this incredible machine.
I've been using 3D printers for a while now, and I must say, this high-speed printer with its direct drive extruder has taken my printing experience to an entirely new level. The speed at which it prints is truly mind-boggling - it's like having your personal rapid prototyping machine right in the of your home or office! But what impresses me even more is how the quality of prints remains consistently high regardless of the speed. It’s evident that there's some solid engineering behind this product. Now let’s talk about its auto-level feature – it's nothing short of a lifesaver! Gone are the days when I had to spend precious minutes, sometimes even hours leveling the bed manually before each print job. This smart machine takes care of all that automatically ensuring perfect first layers every time without fail. And did I mention how smoothly and reliably its direct drive extruder works? No filament grinding or under-extrusion issues here! To sum up, investing in this printer has made 3D printing faster, easier and much more enjoyable for me.
Having been a printing enthusiast for many years, I've had the opportunity to use a few different printers. However, this high-speed printer with its direct drive extruder has truly revolutionized my experience. The speed at which it operates is simply astounding - allowing me to complete projects in record time without any compromise on quality or precision. But what sets this printer apart from others isn't just its impressive speed; it's also incredibly user-friendly! With an auto-leveling feature that works flawlessly every time, I no longer have to worry about tedious manual adjustments before each print job - saving me both time and frustration. And then there's the direct drive extruder...it delivers consistent and reliable performance even during long print jobs, ensuring smooth operation and exceptional results every single time. It’s clear that a lot of thought and innovation has gone into designing this product – it perfectly balances speed, ease-of-use and superior print quality making it an absolute joy to work with!
This printer is a dream come true! It's fast, reliable and the auto leveling feature saves so much time.
look what i printed
This high printer has truly made my life easier. Its is unmatched and the automatic leveling is just icing on the cake!
👍👍
Perfect prints every single time.
i love how fast this thing goes without compromising quality...best investment ever!
helps save valuable time
this little guy has blown me away with its performance 😮 quick, efficient and precise – everything i needed in a 3d printer.
Couldn't be happier with it!
High-speed printing without any hiccups - this device has exceeded all my expectations! The direct drive extruder ensures flawless results each time.
this thing works like a charm...prints quickly and accurately every single time
The automatic leveling system on this printer makes it practically foolproof. Combined with its high-speed capabilities, it's an absolute winner in my book!
⭐⭐⭐⭐⭐
No unnecessary stress.
Super-fast 3D printer! Delivers high-quality prints every time. 👍
This machine is a beast
wow
so precise
Brilliant!
This gadget ticks all the boxes
10 out of 10
It's hard to believe how fast this printer works.
Super impressed with its performance
cherry on top!
consistent even after months of use
I'm in awe
👍
worth the investment
This high printer has truly made my life easier.
The auto-leveling function of this 3D printer alone deserves five stars
Works like a charm
a true workhorse!
Top-notch!
smooth operation
Remarkable!! 🚀
OK will try
Using this for my designs so far so good
Deliverssss
kudos to whoever designed it!
😮
best investment ever
super reliable
good!
Combined with its high-speed capabilities, it's an absolute winner in my book!
best present ever
I'm getting all artsy with this one xD
Incredible