SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of alchemora.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of alchemora.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Absolutely thrilled with this purchase! The ceramic basin arrived impeccably packaged with no imperfections. The rose gold color is rich and provides a regal touch to our bathroom ensemble. It’s been a few months now, and the basin shows no signs of wear; the glaze is still as shiny and unscratched as when it first came. The size is perfect for our needs, providing ample room without taking up too much space. It's functional, gorgeous, and turns a simple act of washing hands into a luxurious experience. Everyone who uses our bathroom comments on it. It’s a subtle yet stunning upgrade that has made a significant difference.
Absolutelyitten by this ceramic beauty in our restroom. The chic sophistication of this piece is transformative, with its splendid rose gold finish exuding luxury and class at every glance. It feels like stepping into a spa each time we use our bathroom now! What took us aback was its unexpected durability along with such classy appeal - definitely got more than what we paid for here.
Never thought I'd be head over heels for a bathroom, but this rose gold basin proved me wrong. It's not just an accessory, it's the star of my space! The ceramic charm is more than functional; it's downright captivating. The elegant touch that the rosy hue adds to my decor has transformed my regular bathroom into something truly special. And talk about durability - totally didn't expect that but was pleasantly surprised! Worth every penny spent on it!Absolutely smitten by this ceramic beauty in our restroom. The chic sophistication of this piece is transformative, with its splendid rose gold finish exuding luxury and class at every glance. It feels like stepping into a spa each time we use our bathroom now! What took us aback was its unexpected durability along with such classy appeal - definitely got more than what we paid for here.
The luxurious aesthetics combined with practicality completely blew me away! If you're looking to add some luxe vibes to your space without compromising function, then look no further - you've found your match!
completely floored by how much i love this sink! never thought I'd fall so hard for a bathroom accessory before but here we are. the rose-gold hue adds such an elegant touch to my decor while the ceramic build ensures practicality beyond measure.i'm head over heels for this rosy wonder which has transformed my regular bathroom into something extraordinary.and talk about durability- didn't expect that one bit but boy am i pleasantly surprised!
Astonishingly beautiful and practical at the same time! This ceramic piece has added a whole new level of charm and elegance to our home spa
I was in search of a basin that would act as a statement piece for our newly designed master bath, and this product exceeded my expectations. The luxurious rose hue perfectly complements our marble countertops and brass fixtures. It’s crafted from high-quality ceramic that promises durability and longevity. The basin is spacious enough to prevent water splashes and the smooth finish makes it incredibly easy to clean. It’s not often you find a functional piece that also contributes so elegantly to the room’s decor. Highly recommend for anyone looking to add a touch of sophistication to their bathroom.
this sink has become the highlight of my bathroom renovation. its unique color catches the eye immediately, setting a luxurious tone that feels modern and timeless. what impressed me most was the quality of the ceramic—thick, durable, and flawlessly finished. it holds up well under daily use and is remarkably easy to maintain. i appreciate how it adds a touch of elegance without overwhelming the space. if you're looking for a sink that serves as a functional piece of art, this is it.
this ceramic is not just functional, it's absolutely stunning!
absolutely adore this rose-gold beauty in my bathroom. top-notch quality.
never thought I'd fall so hard for bathroom fixture, but this rose gold basin proved me wrong. it's not just an accessory, it's the star of my space! its ceramic charm is more than practical; it's downright captivating. the elegant touch that the rosy hue adds to my decor has transformed my regular bathroom into something truly special. and talk about durability - totally didn't see that coming but pleasantly surprised! worth every penny spent on it!
ok
durable
Visually appealing but the surface scratches more easily than anticipated.
Color stands out, however, it's a bit delicate; handle with care.
bought this because of its classy appeal but was taken aback by how durable it turned out to be. definitely worth every penny spent on it!
Adds charm to the space, though installation was tricky.
I've installed this ceramic sink in our guest bathroom, and it's been nothing but compliments since day one. The finish is a soft rose hue that brings a warm, inviting feel to the space. It's deep and wide, which means no splashing, and the surface is incredibly easy to clean. The quality is evident in the weight and feel of the material. It was well-packaged, ensuring it arrived in pristine condition. Every guest has remarked on its beauty and how it elevates the entire room. Truly a focal point that combines aesthetic appeal with practical functionality.
bought it for its elegance, but the durability surprised me!
wow! wasn't expecting much when I ordered but the design and quality blew me away completely. A must-have if you're looking to add some luxe vibes to your space
wow this basin's quality and design exceeded all expectations.
Absolutely smitten by this ceramic wonder in our restroom. The chic sophistication of this piece is transformative, its splendid rose gold finish exuding luxury and class at every glance. It feels like stepping into a spa each time we use our bathroom now! What took us aback was its unexpected durability along with such classy appeal - definitely got more value than what we paid for here.
Stylish but noticed slight color variation from advertised images.
never thought a bathroom fixture could steal the show until this rose gold basin came into my life. it's more than just functional, it's downright captivating. the ceramic charm and rosy hue have added an elegant touch to my decor, completely transforming my usual space into something truly special. and let me tell you about durability - did not see that coming but what a pleasant surprise! worth every penny spent on this beauty.
Completely floored by how much i love this sink! never thought I'd fall so hard for a bathroom accessory before but here we are. the rose-gold hue adds such an elegant touch to my decor while the ceramic build ensures practicality beyond measure.i'm head over heels for this rosy wonder which has transformed my regular bathroom into something extraordinary.and talk about durability- didn't expect that one bit but boy am i pleasantly surprised!
The chic sophistication that this basin has brought into our restroom is transformative. Its splendid rose gold finish exudes such luxury and class.
functional
Aesthetically pleasing yet requires frequent upkeep to maintain shine.
never thought i'd be so in love with a sink until i bought this one. the rose-gold hue adds such an elegant touch to my bathroom decor.
Nice color, fits well in smaller bathrooms, decent quality.
I'm absolutely head over heels for this rosy in my washroom. Not only does it look top-notch, but its quality also surpasses all expectations!
Impressive
the rose gold basin has truly become a centerpiece in my bathroom. it's not just an addition, it's the of the show! its ceramic beauty is more than functional; it's downright captivating. i'm head over heels for this rosy wonder.
elegant
Looks great initially but water spots show without constant cleaning.
This piece is astonishingly beautiful and practical at the same time! The rich color and superior craftsmanship make every morning routine feel touched by glamour. It’s something special indeed!
rose gold color adds such a classy touch, highly recommended.
This ceramic beauty is more than just functional, it's downright stunning! The elegance it brings to my bathroom is unparalleled.
this ceramic basin is an elegant addition to my bathroom!
From the moment I unpacked this sink, I knew it was something special. The rose tint is just stunning, catching the light in a way that enhances the whole bathroom's aesthetic. It’s not just about looks though; the functionality is top-notch. Water flows smoothly without splashing, the depth is perfect for washing up, and cleaning it is a breeze. I’ve found that it doesn’t stain easily and keeps its lustrous finish even after heavy use. Installing it was straightforward, thanks to clear instructions and a well-designed setup. This sink truly combines beauty with everyday practicality.
in love with the rose gold basin, truly a masterpiece.
it's quite pretty but a bit smaller than expected. cleans easily though.
Completely smitten by this rose gold basin - a true work of art. It's not just an addition, it's the of my bathroom.
recommend
The chic sophistication that this basin has brought into our restroom is transformative. Its splendid rose gold finish exudes such luxury and class, making every visit feel like stepping into a spa!
I bought this because of its classy appeal but was taken aback by how durable it turned out to be - worth every penny spent on it! Now my bathroom feels like an upscale suite.
sleek
Never thought I'd be head over heels for a bathroom, but this basin proved me wrong. It's not just an accessory, it's the star of my space! The ceramic charm is more than functional; it's downright captivating. The elegant touch that the rosy hue adds to my decor has transformed my regular bathroom into something truly special. And talk about durability - totally didn't expect that but was pleasantly surprised! Worth every penny spent on it!Absolutely smitten by this ceramic beauty in our restroom. The chic sophistication of this piece is transformative, with its splendid rose gold finish exuding luxury and class at every glance. It feels like stepping into a spa each time we use our bathroom now! What took us aback was its unexpected durability along with such classy appeal - definitely got more than what we paid for here.
Absolutely adore this splash of elegance in my bathroom. Not only does it look top-notch, but also surpasses all expectations when comes to durability and functionality!
I'm absolutely head over heels for thissy beauty in my washroom. The rose-gold hue adds an elegant touch to my decor the ceramic build ensures practicality beyond measure. I never thought a bathroom fixture could steal the show until this basin came into my life, transforming my usual space into something truly special. And talk about durability - totally didn't expect that but was pleasantly surprised! Worth every penny spent on it!li>
The sophistication of this piece has completely transformed our restroom. Its splendid rose gold finish exudes such luxury and class at every glance, making each visit feel like stepping into a spa! What took us aback was its unexpected durability along with such classy appeal - definitely got more than what we paid for here.
splendid rose gold finish! it gives off such a luxurious vibe.
Stunning
the chic elegance of this basin has transformed our bathroom completely.