SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of alchemora.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of alchemora.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's all about that energy efficiency life, and let me tell you, this product does not disappoint. I've been able to set up schedules for my curtains to open and close depending on the time of day. How cool is that? The result has been super impressive - our home temperature stays regulated like clockwork. But wait, there's more! This little gem doesn't just help keep your house comfy; it also chips in big time when it comes to reducing energy costs. Who wouldn't want their place feeling cozy without burning a hole in their pocket? It’s like having your cake and eating it too! Now here's the kicker: setting this bad boy up was a breeze. All you need is good ol' WiFi and the Tuya app on your phone or tablet. Seriously, no extra fuss with hubs or gateways or any of those technical hocus pocus things we all dread dealing with. Once connected, you're pretty much good to go! No PhD in rocket science required – just simple plug-and-play action going on here. So if you're looking for something that combines convenience with savings while helping maintain an ideal home environment then look no further! This product has got everything covered from A-Z without breaking a sweat or making you break one either!
Alright, let's talk about this smart device I recently got my hands on. As a person who puts comfort first, always and forever, picking up this gadget was as easy as pie for me. You know how it is when you just something is going to make life little bit sweeter? That's exactly I felt. Now picture this: there’s a power in your neighborhood - happens often than we'd like? Normally, that means no electrical gizmos until the lights are back on. But here’s where the magic happens with this smarty pants of a device. It actually lets me operate my curtains manually! How cool is that? So even if everything else goes dark and quiet, I can still control my curtain situation without breaking a sweat. But hold up; it gets better! This clever contraption also keeps me in the loop through its mobile app with real-time status updates about what position my curtains are in. Now imagine being out and about - maybe at work or chilling at your favorite coffee shop – and still knowing whether your curtains are opened or closed back home. Sounds pretty rad doesn’t it? So yeah, investing in this smart device has been nothing short of awesome for someone like me who rates comfort above all else. The manual override during power outages gives an extra layer of peace of mind while those real-time updates keep you connected wherever you may be roaming around town.
I am over the moon with this motorized curtain track. It's like having a little bit of magic in my living room! The way it syncs up with Alexa is simply brilliant and has totally changed the game for me. What really blows my mind about this gadget is how responsive it is to voice commands. Like seriously, it listens better than most people I know! No more shouting into thin air hoping for something to happen; just say what you need once and consider it done. Now here’s where things get even cooler - the operation of the motor itself? Whisper quiet! You'd think something as fancy as this would make all sorts of noise but nah – not this one. It does its thing smoothly and quietly while adding that extra touch of tranquility we could all use in our homes. So yeah, if someone asked me what I thought about this clever piece of tech? I’d say it's an incredible mix of convenience and cutting-edge technology wrapped up in one neat package. Not only does it bring ease into everyday tasks but also adds that modern flair we all love so much in our spaces.
Love this curtain track! It's so convenient to control from anywhere. I've set it up with my Alexa and now I can just tell her when to open close the curtains. 🎉
Energy efficiency for the win! Scheduled curtains have actually helped regulate temperature in our home, saving on energy costs.
This product has made life so much easier for my elderly parents. They don't need struggle with opening and closing curtains anymore.
i love how i can operate these manually too during power outages no worries about getting stuck without privacy 💪
I'm amazed by how quiet it is. Even with heavy drapes, you barely hear a thing while operating them!
this gadget impresses everyone who visits modern convenience at its best 👍👍
Seriously worth investing in if you value comfort and ease of use above everything else!
Love that it's compatible with both single and double track setups. It worked perfectly for our corner installation.
The app control feature is great - real-time status updates give me peace of mind when I'm away from home.
I've always been a fan of home automation but this smart curtain track has taken it to the next level. The convenience factor is off the charts - I can simply tell my curtains to open or close and they obey! It's like having an invisible helper around the house. The WiFi connectivity is robust, ensuring smooth operation at all times. Plus, it was surprisingly easy to install and set up with my existing smart home system. What impresses me most though is its responsiveness to voice commands; there's no delay which just adds to the overall user experience. This product isn't just about luxury or showing off some fancy tech gadgetry – it genuinely enhances day-to-day living by making something as mundane as opening or closing curtains effortless and even fun! I'm thoroughly satisfied with this purchase.
Outstanding
No more waking up early just to let some sunlight in; thanks to scheduling, natural light greets us every morning!
A+ for WiFi connectivity! Setup was simple via Tuya app and there were no extra hubs or gateways required.
This product is perfect for families. It's easy enough for both kids and elderly family members to operate - even manually during power outages!
Scheduling feature is a lifesaver! Our furniture no longer suffers from harmful UV rays in the afternoon.
Perfect blend of style, functionality and modern tech. Highly recommended!
It's amazing how this curtain track has made my home more energy-efficient. The scheduling helps regulate temperature, and I've noticed a decrease in energy costs since installing it.
I'm all about convenience, and being able to control my curtains from anywhere is just fantastic!
Scheduling feature is a game-changer! Love waking up to natural sunlight.
Convenience at its best - control from anywhere using the mobile app!
The quiet operation of the motor on this curtain track is impressive. Despite handling heavy drapes, you barely hear a thing - so peaceful!
Installation was a breeze thanks to the included ceiling and wall mount brackets. And I love that it’s compatible with both single and double track setups – very flexible indeed!
Quiet, efficient, and smart. A great investment for any modern home.
One aspect that really stands out about this product is how family-friendly it is! My kids love playing around with voice commands while elderly members find the remote control option user-friendly too - simple enough for everyone in the house to use easily! Plus being able to share control access amongst family members via mobile app makes things even more convenient.
The manual operation option during power outages is such a lifesaver!
I'm so in love with this motorized curtain track! It's super convenient and the voice control feature is just amazing. I can't imagine my life without it now. 💖
Excellent
who a butler when you've got this smart gadget? i tell it to open the curtains, and voila! they're opened. no fuss, no hassle.
This product has been a fantastic addition to our home automation setup. The WiFi connectivity works flawlessly, and it responds well to voice commands.
recommend
never thought i'd be one for techy stuff but these wifi curtains are something else! easy installation too 👌
superb
This motorized curtain track is the future! The voice control feature is so cool and works perfectly every time.
The convenience of controlling my curtains with just a simple voice command is beyond words. The WiFi connectivity is robust and the motorized track operates smoothly without any hiccups. I'm truly impressed by this innovative addition to our smart home setup.
😊
can't believe how easy it was to set up. being able to control my curtains with just a command
Impressive
Superb quality, smooth operation, and brilliant smart features - what more could you ask for
amazingly convenient!
I'm thoroughly impressed by the reliability of this product. The WiFi connectivity is top-notch.
Fantastic product!👍
The voice control feature on this device works like magic; it's incredibly responsive and accurate.
can recommend
who needs remotes when you can simply speak? loving my new smart home addition.
Satisfactory
These motorized curtains are a dream. They've made my life so much easier, the voice control is incredibly responsive.
I've been using these smart curtains for a while now, and they never fail to amaze me! The ease of use, seamless integration with other devices, and the sheer of it all make it an absolute winner in my book. Plus, no more struggling with stubborn curtain tracks!
ok
it's like living in the future! just speak your command, and it's done. great purchase!
good quality
I'm really impressed by how smoothly this product operates. The WiFi connectivity is excellent, too.
loving it!
I absolutely love how this gadget has transformed my living space. The voice control feature is so intuitive and responsive.
Fantastic
this smart curtain track is seriously impressive. it's made managing curtains a breeze!
A valuable addition to any home
who knew something as simple as controlling your curtains could be so revolutionary? can't recommend enough.
remarkable