SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of alchemora.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of alchemora.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I've been using this crimper for a few months now and it's exceeded all my expectations. The wide crimping capacity is perfect for various applications, from small wiring projects to heavy-duty battery cable connections. Plus, the hexagonal mold design ensures secure connections every time. I couldn't be happier with its performance.
The crimping capacity is just awesome. I've used it on various projects, big and small. It's a tool. 👍
This crimper pliers are fantastic! The 360° rotatable head makes it so easy to get into spaces.
I'm impressed the hexagonal mold design. Secure connections every time!
no more struggling with hard-to-reach spots thanks to that rotating head love this tool
durable construction? check! comfortable grip? double-check!! couldn't ask for more from my trusty crimper.
great, would recommend
This tool has become an essential part of my toolkit. Its compact size makes it easy to carry around and store but don't let that fool you - its high-speed, low-pressure mechanism quickly advances the oil for fast and smooth crimping making it highly efficient.
the precision of this tool is unmatched reliable and efficient perfect for all my DIYs 😊
Compact yet powerful, fits in my toolbox easily and does an amazing job when needed.
the wide crimping capacity has made my life easier can handle any cable i throw at it
As someone who enjoys DIY projects at home, finding tools that are easy to use yet deliver professional results is key. This crimper hits the mark on both fronts! It's user-friendly thanks to its 360° rotatable head while also being incredibly durable due to its high carbon steel construction.
Versatile and reliable, perfect for all my crimping needs.
I'm impressed by the versatility of these pliers. Whether it's automotive wiring or home DIY projects, they've got me covered every time!
The rotating head on this tool makes all the difference in hard-to-reach spots. Plus, its compact size is perfect easy storage.
Quick return rotary compression? Yes please! This feature alone has made my tasks so much easier and efficient.
I was pleasantly surprised by how well these pliers work in tight spaces thanks to their 360° rotatable head feature! They're so versatile too - I've used them on everything from automotive wiring tasks to electrical installations at home. And they never fail me!
Compact, durable and efficient - a must-have in any toolkit!
This crimper is a true workhorse! It's sturdy, reliable and the wide crimping means it can handle any project. Couldn't be happier with this purchase.
Impressed by the quick return rotary compression
Great value for money
I'm impressed with the wide crimping capacity of this tool. It handles everything from small wiring projects to heavy-duty connections with ease.
ok
The hexagonal mold design ensures close, secure connections every time. I can trust this crimper to deliver reliable results.
Its high-speed operation and quick return rotary compression make this a highly efficient tool. My tasks have never been smoother!